Platform Features

Better AI Monitoring Goes Beyond Mentions Tracking Get Real Insights to Grow Your Business

Shensuo monitors how ChatGPT, Gemini, Claude, and Perplexity describe your brand. Find inaccurate claims, trace the sources shaping AI answers, and see where competitors are winning customers instead.

Beyond the Basics

Capabilities Beyond Mention Counts That Drive Action

Most platforms stop at counting mentions and running prompts. Shensuo goes further — with features built to answer the harder questions: why, where, and what to do about it.

Brand Narrative Intelligence

Other platforms score mentions. Shensuo reads the room.

Mention counts tell you how often your name appears. Brand Narrative Intelligence tells you what AI is actually saying — the story it builds around your brand, the associations it makes, and whether that story is helping or quietly costing you customers. Shensuo was built narrative-first. That's not a feature bolted on — it's the foundation every other result is measured against.

Lost Prompt Recovery

Find the exact prompts where you disappeared — then fix them.

Most platforms tell you your mention score. Shensuo tells you where you went missing and what AI said instead. The Audit tab surfaces every prompt that returned zero brand mentions — showing the exact competitor that showed up in your place. Your recovery roadmap is built right in.

Entity Landscape Mapping

Know who is in the AI conversation before you even scan.

Before you run a single prompt, Shensuo builds a named registry of every entity in your competitive space — competitors, publishers, retailers, and resellers. This registry seeds every scan so results are contextual, not generic.

Built for the New Era of AI Search

The Full Platform Feature Set

Beyond the exclusives, every Shensuo plan includes a complete set of tools built from the ground up for AI brand monitoring.

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Brand Narrative Intelligence

AI interprets — not just counts.

Know the story AI tells about your brand, not just how often it says your name. High mentions with a bad narrative is still a loss.

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Tracks All Major LLMs

ChatGPT · Claude · Gemini · Perplexity

Track how each platform talks about your brand. Claude and Perplexity coverage is included on Startup plans and above.

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Source & Citation Tracking

See which sites feed AI answers about you.

Identify which domains AI cites when answering about your brand — and which competitor content is getting pulled instead.

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White-Label Platform UI

Your agency brand. Your client login.

Not just branded reports. The entire app UI adopts your agency logo, colors, and name. Clients see your brand, not ours.

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Multi-Tenant Client Seats

Client logins scoped to their data only.

Agency and Enterprise plans include client viewer seats with project-level isolation. Run dozens of clients from one dashboard.

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AI-Powered Brand Context

Context flows through every feature.

Your brand description seeds entity suggestions, prompt ideas, and fanout variants. The platform learns your brand — not just a keyword.

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Slack Integration

Alerts where your team already works.

Get mention and narrative alerts delivered directly to your Slack channels. No dashboard required for your team to stay informed.

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Repeatable Scans

Track your narrative over time.

Re-run your full prompt set whenever you need a fresh snapshot, then compare results across scans to see how your AI narrative is changing.

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See What AI Is Saying About Your Brand

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