AI Brand Narrative Tracker

AI Misinformation Is Sending Your Customers to Competitors We Help You Fix That

Shensuo monitors what ChatGPT, Gemini, Claude, and Perplexity say about your brand. Our AI Brand Narrative Tracker finds false, outdated, and misleading claims made by AI LLMs, identifies the sources shaping those answers, and shows you what to fix. So your business regains lost customers.

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Free scan. No credit card required.

Shensuo AI brand monitoring dashboard — brand score, lost prompts, competitor share of voice
▶  See it live — run your free scan
Shensuo mascot explorer
G
ChatGPT
"best CRM for enterprise teams?"
Salesforce is the industry standard for enterprise CRM — trusted, scalable, deeply integrated.
G
Gemini
"is Salesforce worth the cost?"
HubSpot ranks higher for ease of use — Salesforce users frequently report a steep learning curve.
C
Claude
"best ecommerce platform for fast shipping?"
For fast fulfillment, Shopify is the top choice. WooCommerce users frequently report delays and integration issues with major carriers.
P
Perplexity
"where should I register my domain?"
Porkbun or Namecheap are the best value options. GoDaddy renewal prices are significantly higher and often catch users off guard.
Track All Major AI Models
⚡
Real-Time On-Demand Scans
🎯
Purpose Built for AI Monitoring
📊
AI Narrative Tracking + Mention Scoring
🔍
Gap Intelligence — Find Where You're Invisible

Why It Matters

AI Mentions Your Brand—but Gives Customers the Wrong Information

A high AI mention count can hide a damaged brand narrative. ChatGPT, Gemini, Claude, or Perplexity might mention your company while giving customers inaccurate pricing, outdated product information, weak positioning, or reasons to choose a competitor instead.

Shensuo finds those answers, identifies the claims and sources shaping them, and gives you a prioritized plan to improve what buyers see.

  • ✓See where your brand appears
  • ✓See what AI says about you
  • ✓See which competitors win the answer
  • ✓See which sources and citations shape the response
  • ✓See whether the mention is positive, negative, misleading, or weak
  • ✓Get clear content fixes to improve the next answer
Real Shensuo Scan Finding

AI thought a software company sold outdoor adventures

A software company was being consistently mischaracterized across several AI models as an outdoor-adventure tourism business.

Shensuo traced the misinformation to a single content item that AI systems were treating as disproportionately important.

What AI said The company operated in outdoor-adventure tourism. False
What was true It was a software company. Fact
What Shensuo found One over-indexed source was distorting the company's entire AI narrative. Root Cause

What is one source teaching AI about your brand?

Run a Free Brand Scan

Easy to Start

See What AI Is Saying About
Your Brand—in Minutes

Find negative AI brand mentions, false or outdated claims, competitor recommendations, and the sources shaping those answers. Shensuo turns the results into a prioritized list of what to fix.

01

Add Your Brand

Enter your brand name and domain. Shensuo suggests the buyer questions and prompts most relevant to your business.

02

Scan ChatGPT, Gemini, Claude, and Perplexity

Run the same buyer-intent prompts across leading AI platforms and capture exactly how each one describes, compares, recommends, or ignores your brand.

03

Find Negative AI Brand Mentions and Fix the Narrative

See inaccurate claims, weak positioning, competitor wins, and influential sources. Then get prioritized content and messaging recommendations based on the actual AI answers.

Run My Free Brand Scan
See step by step how to create a project →

Free Brand Scan

See what AI is saying
about your brand — free.

Enter your domain and we’ll run a live scan across leading AI models. No credit card required. Just answers.

Your brand domain + email
No spam. We’ll only contact you about your scan results and product updates.
Querying ChatGPT
Querying Gemini
Querying Claude
Querying Perplexity
Analyzing gaps
Shensuo — Brand Intelligence Report
AC
Acme Corp
acmecorp.com
✓ Scan Complete
34
Narrative Score
3/5
Models Visible
12
Lost Prompts
AI Model Status Narrative Score
ChatGPT (GPT-4o) ✓ Mentioned Positive
72
Gemini 2.0 ✗ Not found Invisible
0
Claude (Sonnet) ⚠ Weak signal Mixed
31
Perplexity ✓ Mentioned Positive
58
DeepSeek ✗ Not found Invisible
0
Gap Intelligence — 3 prompts where a competitor took your spot
“Best project management tool for remote teams” Lost to Asana (ChatGPT)
“Top CRM for mid-market B2B companies” Lost to HubSpot (Gemini)
AI Auditor Report — Action Plan
Priority 1: Gemini visibility is 0 — your brand is completely invisible to 28% of AI users.
Priority 2: Publish a comparison article targeting “best CRM for B2B.”
Priority 3: Update your homepage meta to match AI training signals.
Your AI Auditor report is ready
Create a free account to unlock your full action plan
Unlock Full Report →
Inside the platform

Inside the Shensuo Platform

See the AI answers, competitor recommendations, narrative issues, and source evidence shaping how buyers understand your brand. Here’s what your dashboard looks like.

Narrative Score — acmecorp.com — This Month
34
Narrative Score
Mentions tracked (30d) 47
Positive narrative % 61%
Negative narrative % 18%
Competitors outranking you 3 of 5 tracked
Score vs. last month ▼ 8 pts (was 42)
Why this matters: Mention count tells you how often you appear. Narrative Score tells you whether the story AI is telling about your brand is helping or hurting you. This shows whether an AI mention is helping your brand, weakening its position, or directing the customer toward a competitor.
Lost Prompts — acmecorp.com — Last 7 days
12 buying prompts where a competitor won your spot
Est. revenue exposure: high
“What’s the best project management software for a 50-person remote team?”
ChatGPT
Winner: Asana
“Top B2B CRM platforms for mid-market companies”
Gemini
Winner: HubSpot
“Best tool for managing client relationships at scale”
Claude
Winner: Salesforce
“Most trusted CRM recommended by AI assistants”
Perplexity
Winner: Pipedrive
Why this matters: This is the exact list of revenue-losing moments happening right now — the specific query, and the competitor that won it.
Gap Intelligence — acmecorp.com — All models
Where you’re invisible — and where you’re already winning
⚠ Visibility Gap
“Best CRM for SaaS companies scaling past $1M ARR”
You appear on 0 of 5 models. HubSpot appears on 4.
✓ Strong Position
“Most affordable enterprise CRM with good support”
You appear on 4 of 5 models. Defend this.
⚠ Narrative Gap
“Which CRM integrates best with Slack and Notion?”
Gemini describes you as “limited integrations”. Incorrect and fixable.
✓ Cited as Authority
“CRM tools with the best onboarding experience”
Claude ranks you #1 in this category across 3 prompts.
Why this matters: Being invisible is as dangerous as being mentioned negatively. Gap Intelligence shows you the exact prompts where you should exist — and don’t — treating absence as a risk signal.

What We Track

What Your AI Brand Narrative Monitor Tracks

📍

Brand Mentions

Track whether AI answers mention your brand across buyer-intent prompts. See which models mention you and which ignore you.

⚔️

Competitor Wins

See when AI recommends competitors instead of you — and what language helped them win the prompt.

🔗

Citation & Source Tracking

Identify the pages, articles, directories, and third-party sources shaping AI answers about your brand.

🎯

Mention Quality

Separate positive mentions from weak, negative, outdated, or misleading ones. Not all mentions help you.

📄

Full Story Reports

Turn raw AI answers into a simple report a boss, client, or founder can read and act on.

🛠

Content Fixes

Get prioritized page and messaging improvements based on what AI is actually saying about your brand.

One-Time Option

Not ready for a subscription? Get a one-time brand scan.

We scan how AI describes your brand, where competitors win, what sources show up, and which claims may be helping or hurting you. One payment, full report — no subscription.

From $49
Small Business · Mid-Sized Business · Large Company — one time, no subscription
See One-Time Scan Options
AI brand mention snapshot
Where and how often AI mentions your brand
Competitor comparison
Who AI recommends instead and why
Claim review
Positive, negative, misleading, and outdated mentions flagged
Citation & source review
Which pages and sources shape the AI answers
Lost prompt examples
Real queries where competitors won instead
5–10 prioritized fixes
Specific content and messaging changes to improve your next scan

Pricing

Simple, transparent pricing.

FREE

Run a scan, see your basic mention snapshot, and check if AI knows who you are.

$0 /month
 
  • 1 brand
  • Limited prompts per scan
  • Basic mention snapshot
  • Basic competitor view
  • Basic source/citation view
Free Brand Scan
FOUNDER

Recurring monitoring for one brand with full mention quality, competitor tracking, and shareable reports.

$49 /month
 
  • 1 brand
  • Recurring automated checks
  • Brand mentions across AI engines
  • Competitor mention tracking
  • Citation & source tracking
  • Mention quality labels
  • Shareable report
Start Founder
STARTUP

More brands, more prompts, deeper analysis, and stronger content fix recommendations.

$99 /month
 
  • Multiple brands
  • More prompts per scan
  • All Founder features
  • Deeper mention quality analysis
  • Stronger content-fix recommendations
  • Export and share options
  • Priority support
Start Startup
Most Popular
STUDIO

For agencies managing multiple client brands, white-label reporting, and multi-seat team access.

$249 /month
 
  • Everything in Startup
  • Up to 25 brand projects
  • White-label dashboard
  • Multi-seat team access
  • Branded PDF reports
  • Dedicated account manager
Start Studio
AGENCY

Full-scale agency operations with advanced automation, expanded team seats, and priority infrastructure.

$499 /month
 
  • Everything in Studio
  • Up to 50 brand projects
  • 15 team seats
  • Advanced automation
  • Priority infrastructure
  • Custom onboarding
Start Agency
Enterprise & Custom
Custom Solutions

Custom scale, dedicated infrastructure, multi-tenant isolation, department-level access, and a named account team. Volume pricing available.

Contact Us
Data Secure Promise — We never sell or share your data. Ever.

Custom Solutions

Need more than a plan?

Not everything fits neatly into a tier. We offer custom arrangements for teams with unique scale, workflow, or delivery needs — including things not listed in any plan.

One-Time Brand Audit

Full AI narrative audit across ChatGPT, Gemini, Claude, and Perplexity — delivered as a branded report. No subscription required. Perfect for a quarterly review or pitch deck.

Large-Scale Prompt Scans

Need to fire thousands of prompts at once? We support burst scan requests above plan limits — ideal for competitive research, product launches, or industry benchmarking.

Narrative Recovery Campaigns

AI is saying something wrong about your brand. We help you identify exactly which prompts are broken, map what's feeding the bad answer, and build a correction strategy.

Agency White-Label & Reseller

Resell Shensuo under your own brand. Custom subdomain, your logo, your colors, client seat management, and branded PDF reports — built for digital agencies and consultancies.

Multi-Tenant Seat Arrangements

Need 10+ seats, department-level access control, or custom tenant isolation? We support enterprise multi-tenant configurations beyond what standard plans include.

More Projects or Prompts

Already on Enterprise but need to go higher? Custom project and prompt limits, dedicated infrastructure, and volume pricing available for large organizations.

Response within one business day.

For Agencies

Your brand.
Your clients.
Your dashboard.

Shensuo's Agency and Enterprise plans include white-label dashboards, multi-seat team access, and client viewer logins — so your clients log in and see your brand, not ours. Assign seats, manage projects per client, and deliver branded PDF reports under your agency's name.

  • ✓Upload your logo — it replaces ours throughout the dashboard
  • ✓Set your brand color — applied across the entire UI
  • ✓Invite clients as viewer seats — they see only their project
  • ✓Branded PDF reports exported under your agency name
  • ✓Manage all client projects from one consolidated account
Talk to Us About Agency Plans
Apex Digital Agency
AI Brand Monitoring
CLIENT PROJECT
Acme Corp — AI Visibility
↑ Visibility Score 74 — up 12 pts this week
CLIENT PROJECT
NorthWave SaaS — AI Narrative
⚠ 3 negative narratives detected
TEAM
You (Admin) sarah@acmecorp.com (Viewer) + Invite

Get Started

Find out what AI is saying
about your brand — today.

Create your free account and run your first AI brand scan in under 10 minutes.

Free Brand Scan

No credit card required. Plans start at $49/month.

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